If you are experiencing hearing loss, our skilled team of experts is here to guide you every step of the way. To make things easier, we have included some commonly asked questions, but we are always available to address any additional inquiries you may have. Feel free to contact us.
Do I need a hearing aid?
This question can only be answered once we provide you with a complete audiological assessment, followed by a counseling session with one of our clinicians. This will give us a comprehensive understanding of the type and degree of your hearing loss, and will help us evaluate how your hearing loss is impacting you and your quality of life. From there, we will work together to determine the course of action that best meets your needs.
Does my hearing loss determine the type of hearing aid I can have?
Yes. Your hearing loss will have an impact on the style of hearing aid recommended for your needs. A proper fit is of the upmost importance, impacting the technology, style and settings of your device.
Is my hearing aid covered by insurance?
Possibly. While many insurance companies do offer coverage for hearing aids and/or other hearing health care services, it is important to check with your service provider to learn if you are eligible for coverage. Our staff is here to help and can assist you in understanding your insurance company’s required processes.
Are hearing aids needed for both of my ears?
This depends on your specific type of hearing loss. If, for example, you have monaural hearing loss—hearing loss in only one ear—a single hearing aid will likely provide you with adequate support. Conversely, if you are experiencing the more common occurrence of hearing loss in both ears, we recommended the use of two hearing aids. Why? Two hearing aids will equalize and balance sounds to provide you with correct hearing levels that more accurately mimic the way our brain naturally processes sound.
My hearing aid whistles sometimes. Can you help?
The sound you are likely hearing is feedback, which is caused by sound leaking out of the hearing aid. Our staff can help! We are fully trained to recognize, filter and, in most instances, eliminate this feedback.
Source: Alberta Association of Audiologists (www.aaofa.ca)
Hearing aid cleaning, maintenance, and testing
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